Wednesday, October 24, 2007

The system is down.

So my computer is dead. I was watching America's Next Top Model and kabloom! a blue physical memory dump appeared and shut down my computer. When I tried to turn it back on, well just got a message saying "no boot sector on internal hardware" and "no bootable device" that is bad. I called my dad and spoke to his coworker saying what I already knew that damn this is bad. He said you probably have to ship your laptop and might lose everything. It sucks cause I had a feeling to save all my recently added songs on my external. So maybe I lost 30-40 songs. But thank god I backed all my important documents either on my usb and external. Talked to my sister, her friend went through the same thing but was able to recover everything. Hope is still alive. So I guess with Dell you can talk to an agent over the internet. So I talked to Madhur haha. During the whole conversation he was robotic and a bit of a dick. Here's some transcript from Agent Madhur ahhhh Mohinder?

Well,what I will do here is assign a call back say within the next 1 hour so that once of the technicians from here will give you a call and help you reinstall the Operating system.
Also,once that is done,you may loose all the data which has been stored on the computer.
1:44:20 PM Customer
what are the chances i can have some recovery ?
1:45:20 PM Agent Madhur
Well,you will loose all the files that have been stored on the C drive on the computer.

ASS! HOLE. I do not believe you.

1:45:49 PM Customer
ooh i had a friend who sent her laptop to dell and got full recovery should i just do that?
1:46:15 PM Agent Madhur
Let us go ahead and do these...Please go ahead and shut down that laptop you are facing an issue with.
1:46:33 PM Customer
it is shut down

JERK.

Hence once the Operating system has been reinstalled and you still face the same issue,we will send a service technician if there is any hardware that has to be replaced.
1:56:16 PM Agent Madhur
Hence could you please let me know if you have tapped F12 on the keyboard until you have reached Advanced boot menu option screen?
1:57:18 PM Customer
i hit f12 didnt work.

In your face robotic man.

2:02:56 PM Agent Madhur
Okay...Now could you please let me know if you have the Operating system with you which was shipped from Dell?
2:03:18 PM Customer
is that the cd?
2:03:51 PM Agent Madhur
Yes that is correct.
2:04:26 PM Customer
I'm going to have to look for it. when i do do i just install it?
2:05:27 PM Agent Madhur
Yes you just need to install it and that will resolve the issue here.
2:05:49 PM Customer
Okay. I will do that hence thanks and i'm out.


Foreal all his 'hences' made me want to stab someone.
So I think I will call Dell soon and hope I will get a box and ship it out and hopefully recover stuff. Damn reminds me of that Sex & the City episode, sad face computer. That's going to be a bitch to upload all my music again. So I will be less and less online at the wee hours. =(



1 comment:

Name is Nel... said...

Awww. The title made me want to go and say "doodoo-doo-doo-dooo.... the system is down, the system is down..."